Last Updated: May 2026

At Ankara Threads we take your privacy seriously. This policy explains what information we collect, how we use it, how we protect it and what your rights are as a customer. By using our website or placing an order with us you agree to the terms of this privacy policy.

WHO WE ARE

Ankara Threads is a modest fashion brand based in Pakistan. We sell clothing and fashion products through our website and social media platforms. If you have any questions about this privacy policy or how we handle your data please contact us directly using the details at the bottom of this page.

WHAT INFORMATION WE COLLECT

When you interact with Ankara Threads we may collect the following information from you:

Personal Information Your full name, phone number, email address and delivery address when you place an order or contact us directly.

Order Information Details of the products you purchase, your order history, payment method used and any special instructions you provide at the time of ordering.

Communication Information Messages, queries or feedback you send to us via WhatsApp, email, direct message or any other communication channel.

Device and Usage Information When you visit our website we may automatically collect information such as your IP address, browser type, device type, pages visited and time spent on the website. This information is collected through cookies and similar technologies.

Social Media Information If you interact with us on Instagram, Facebook or any other social media platform we may collect publicly available information such as your username and the content of your interaction with us.

HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

To process and fulfill your orders and deliver them to the correct address. To communicate with you about your order status, tracking information and any queries you raise. To send you information about new arrivals, promotions, sales and updates if you have opted in to receive such communication. To improve our website, products and customer experience based on usage patterns and feedback. To prevent fraud, resolve disputes and enforce our policies. To comply with any legal obligations that apply to us as a business operating in Pakistan.

We will never sell your personal information to third parties. We do not share your data with anyone outside of what is necessary to process your order and run our business.

WHO WE SHARE YOUR INFORMATION WITH

We may share limited information with the following parties strictly for the purpose of fulfilling your order and running our business:

Courier and Logistics Partners Your name, phone number and delivery address are shared with our courier partners solely for the purpose of delivering your order to you.

Payment Processors If you pay online your payment information is processed securely through our payment provider. Ankara Threads does not store your full card or banking details.

Website and Technology Providers Our website platform may have access to usage data to help us maintain and improve the site. These providers are bound by their own privacy policies and do not use your data for their own marketing purposes.

We do not share your information with any other third parties for marketing, advertising or commercial purposes.

COOKIES

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website and remember your preferences.

The cookies we use include:

Essential cookies that are necessary for the website to function properly. Analytics cookies that help us understand how visitors interact with our website so we can improve it. Marketing cookies that may be used to show you relevant advertisements based on your browsing behaviour.

You can choose to disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect how our website functions.

DATA SECURITY

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse or disclosure. Our website uses secure connections and we limit access to your personal data to only those members of our team who need it to do their job.

However please be aware that no method of transmission over the internet or method of electronic storage is completely secure. While we do our best to protect your information we cannot guarantee its absolute security.

HOW LONG WE KEEP YOUR INFORMATION

We keep your personal information for as long as is necessary to fulfill the purposes outlined in this policy or as required by law. Order information is typically retained for a period of up to 2 years for record keeping and customer service purposes. If you would like your data deleted sooner please contact us directly.

YOUR RIGHTS

As a customer of Ankara Threads you have the following rights regarding your personal information:

Right to Access You have the right to request a copy of the personal information we hold about you.

Right to Correction If any of your personal information is inaccurate or incomplete you have the right to ask us to correct it.

Right to Deletion You have the right to request that we delete your personal information from our records subject to any legal obligations we may have to retain it.

Right to Opt Out You have the right to opt out of receiving marketing communications from us at any time. You can do this by replying STOP to any message we send or by contacting us directly.

To exercise any of these rights please contact us using the details below and we will respond within a reasonable timeframe.

THIRD PARTY LINKS

Our website or social media may contain links to third party websites. Please note that we are not responsible for the privacy practices of those websites. We encourage you to read the privacy policy of any external website you visit through a link on our platform.

CHILDREN’S PRIVACY

Our website and products are intended for adults and women aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information please contact us immediately and we will take steps to remove it.

CHANGES TO THIS POLICY

We may update this privacy policy from time to time to reflect changes in our business practices or legal requirements. When we make changes we will update the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

CONTACT US

If you have any questions, concerns or requests regarding this privacy policy or how we handle your personal information please contact us directly.

WhatsApp: 0315 7888823 Email: info@ankarathreads.pk Response time: 24/7 call support.

We are committed to handling your concerns promptly and transparently.