At Jho Retails, we strive to deliver your orders safely, quickly, and without hassle. Please go through our shipping and delivery guidelines before placing your order.

1. Delivery Coverage

We offer delivery services across Pakistan.
However, some remote or less accessible areas may experience delays or limited courier availability.

2. Delivery Timeline

• Orders are typically dispatched within 1–3 working days
• Estimated delivery time is 3–7 working days, depending on your location
• During sales, holidays, or busy seasons, delivery may take slightly longer

3. Shipping Charges

• Standard delivery charges apply based on your city and order weight
• Any applicable shipping fee will be clearly shown at checkout before you confirm your order

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via SMS or WhatsApp.
You can use this tracking ID to follow your parcel through the courier company’s website.

5. Delivery Delays & Issues

While we do our best to ensure timely delivery, Jho Retails is not responsible for delays caused by courier services.
In case your parcel is delayed, damaged, or lost during transit, our team will assist you in tracking it or raising a complaint with the courier partner.

6. Incorrect or Incomplete Address

Please double-check your shipping details before placing an order.
Incorrect or incomplete information may lead to delays, failed deliveries, or returned parcels.

7. Urgent Deliveries

If you need your order urgently, you can contact us before placing your order.
We’ll do our best to accommodate your request based on your location and product availability.

For any assistance or queries, feel free to reach out to us anytime via WhatsApp or email.
Thank you for choosing Jho Retails — we’re committed to making your shopping experience smooth and reliable 💫